If there are decades of burned on, carbonized food, I'd either determine the level of "clean" I'd be willing to live with, or contact the manufacturer for replacement parts.
I have just moved house and the new oven has two metal hob rings that are absolutely filthy! I have spent the last two days trying to scrub them with a scourer to clean them up but it isnt working. I have used antibacterial spray and wipes and also this oven cleaner stuff....
Does anyone know how I can get rid of this filth? It looks like its been on there a long time!