I ordered online on May 6, I want to know an update on my ring, I've tried calling my local balfour in Bakersfield but they never answer. I'm waiting for my rep to email me back which he hasn't (it's been a week). And I called the balfour office but I never get actual answers. Can I just cancel my whole order and get my money back?I ordered online on May 6, I want to know an update on my ring, I've tried calling my local balfour in Bakersfield but they never answer. I'm waiting for my rep to email me back which he hasn't (it's been a week). And I called the balfour office but I never get actual answers. Can I just cancel my whole order and get my money back?

No, it needs to be ordered sooner.